Privacy Policy

Privacy Policy

Protecting your privacy is important to BisonOffice LLC (“BisonOffice”, “we”, “our”, or “us”) and our employees. This Privacy Policy describes how BisonOffice collects, uses, and discloses your Personal Information when you visit, make purchases, or otherwise interact with this website and BisonOffice. You should know what information we collect and how we use it in the course of providing our services. In order to provide our customers with a broad range of products and services as effectively and conveniently as possible, we collect, use, and disclose certain personal information.

This Privacy Policy, along with our Terms of Use, which are fully incorporated by reference, constitute a legally binding agreement between you and BisonOffice that governs your interaction with our services, where and as permitted by applicable law. Please read this Privacy Policy before using our services. By using or accessing this website and our services or otherwise communicating with us, you acknowledge that you have reviewed, understand, and agree to be legally bound by this Privacy Policy.

The Information We Collect

Personal data is any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a natural person or their household. We do not retain data for any longer than is necessary for the purposes described in this Policy. The information we collect varies depending on how you interact with us, as described below.

Information You Provide to Us. You may provide the following types of information to us online, by phone, SMS or text messages, direct messages, chat, or in other ways when you use our services. For example, we may collect information when you fill out applications or other forms, including on our website or affiliated websites or ecommerce platforms; when you make a purchase on our website; when you call our customer service line; when you create an account on our website; when you sign up for rewards or discounts; when you subscribe to email or text communications, or sign up for marketing communications; or when you enter our contests and surveys. Information you provide may include:

  • Your contact and identification information (including your name, date of birth, email address, postal address, phone number, mobile number);
  • The contact and identification information (including your name, date of birth, email address, postal address, phone number, mobile number) of persons for whom you make purchases, such as a gift;
  • Purchase and shipping information (including your purchase history, order number, shipping address and tracking number);
  • Payment information (including credit card information, bank account information, billing address, debit card details, and any other information provided to make a payment);
  • Account information, if you are a registered user (including email address username and password);
  • Social media identity, posted content, and other data relating to our official social media pages on the internet (for example, if you post on, “like”, or otherwise interact with our Facebook page, or our store on ecommerce sites, such as Amazon, we may review, collect, and/or use that information); and
  • Survey or feedback information (including your responses and accompanying details).

Information About Job Applicants. If you apply for a job with BisonOffice, we may collect additional information in connection with your application. This may include:

  • More detailed contact information;
  • Work authorization status;
  • Resume, CV, cover letter, work experience, and education information;
  • Skills;
  • Professional and work-related licenses, permits, and certifications held;
  • Reference-related information, including their identity and contact information; and
  • Any other information that is publicly available or that you elect to provide to us (e.g., current salary, expected salary).

Such information may be collected from you directly, from your references, from a recruiter, from your prior employers, and from your places of education. We will use this information to evaluate your suitability for employment and complying with legal obligations.

Information From Third Parties. We may collect information from third parties, to the extent it is necessary to fulfill services requested. For example, we may collect information about your transactions with us or others, shipping history, and similar information.

Information Collected Automatically. We may also collect information automatically depending on the service you use, including when you use our website or when you call us. For example, we may collect information such as:

  • Information from cookies and web beacons when you visit our websites (see below for further information on these technologies);
  • IP addresses, device identifiers, browser information, device information and configuration, operating system, language information, URLs accessed, information about your use of our website, and dates and times of activity, including as accessed from cookies and web beacons;
  • Location information (including state, region, or city);
  • Telephone number, audio recordings, date and time information, and other information relating to your telephone calls and texts to or from us.

Cookies and Other Tracking Technologies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a variety of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences, such as login and region selection. This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance the frequency and duration of your visits. We use the following cookies to optimize your experience on our Site and to provide our services: Cookies necessary for the functioning of the store, reporting, and analytics.

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted.

You can control and manage cookies in various ways. Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as

Please understand that removing or blocking cookies can affect your user experience and parts of our website may no longer be fully accessible to you. Additionally, know that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners.

Do Not Track

As there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Why We Collect and Use Your Personal Information

We use personal data collected through our services for a number of purposes, including:

  • To create, maintain, customize, and secure your account with us;
  • To provide, support, personalize, improve, and develop our website, products, services, and more;
  • To process your requests, purchases, transactions, and payments and to prevent fraud;
  • To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses;
  • To allow us and our third party marketing partners to market, advertise, and promote products and services, including based on your history, website usage, information we receive from third-party partners, or if you visit our website, information about how and when you visit, and your interactions with it.
  • We may also use cookies or similar technology, including in partnership with third parties, to show you advertisements that may be relevant to you. You can learn more about our use of Cookies by reviewing our Cookie Notice, available here:

Third Parties With Whom We Share Personal Data

We may sometimes disclose personal information we collect about you to the following third parties:

  • Our affiliates, ecommerce platforms, and subsidiaries in accordance with this Privacy Policy;
  • Those who provide, maintain, and improve our services, including third party service providers who access information about you to perform services on our behalf, or help us execute services you have requested (for example, payment processors and shipping companies);
  • Those that assist with email, text and SMS campaigns, advertisements, special offers, or other activities in connection with our products and services, including marketing, advertising, and analytics partners to provide advertising and marketing for BisonOffice products and services, such as targeted advertising based on your use of our website or other services.
  • Persons with whom you have requested that we share information, in order to fulfill services you request;
  • If we believe that disclosure is reasonably necessary (a) to comply with any applicable law, regulation, legal process or governmental request; (b) to enforce or comply with our Terms & Conditions or other applicable agreements or policies, (c) to protect our rights or property, or the security or integrity of our services, or (d) to protect us, users of our services or the public from harm or potentially prohibited or illegal activities;
  • In connection with, or during the negotiation of, any merger, sale of company stock or assets, financing, acquisition, divestiture, or dissolution of all or a portion of our business.

Sale of Personal Information

We do not sell or rent customer lists in the traditional sense to unaffiliated third parties for marketing or any other purposes. At times, we may share your Personal Information with third parties as described in this Privacy Policy. If you are a resident of certain locations, such as California, you may request that we refrain from selling or, in certain cases, sharing your personal information. To submit such a request, please click on the following link:, or send an email to:

In the preceding twelve (12) months, BisonOffice has shared the following categories of Personal Information with third parties, who may not qualify as Service Providers under the CCPA:

We may disclose the following personal information about you when you are a Customer:

Personal Information Disclosed Recipient (by Category)
Personal Identifiers Payment Processors, Service Providers, Shipping Services, Ad Networks, and Commerce Software Tools
Online Identifiers Service Providers, Data Analytics Providers, Ad Networks, and Sales & Marketing Tools
Internet Activity Service Providers, Data Analytics Providers, and Ad Networks
Commercial and Financial Information Payment Processors, Service Providers, and Ad Networks
Geolocation Information Service Providers

We may disclose the following personal information when you are a subscriber to our SMS notifications, texts, chat, newsletters or emails:

Personal Information Disclosed Recipient (by Category)
Personal Identifiers Service Providers, Shipping Services, Ad Networks, Commerce Software Tools, and Payment Processors
Online Identifiers Service Providers, Data Analytics Providers, and Ad Networks
Internet Activity Service Providers, Data Analytics Providers, and Ad Networks
Commercial and Financial Information Service Providers, Payment Processors, and Ad Networks
Geolocation Information Service Providers

We may disclose the following personal information about you when you are a Website visitor:

Personal Information Disclosed Recipient (by Category)
Personal Identifiers Payment Processors, Service Providers, Shipping Services, Ad Networks, and Commerce Software Tools
Online Identifiers Service Providers, Data Analytics Providers, and Ad Networks
Internet Activity Service Providers, Data Analytics Providers, and Ad Networks
Commercial and Financial Information Service Providers, Payment Processors, and Ad Networks
Geolocation Information Service Providers

BisonOffice's Security Procedures

We take reasonable steps to safeguard customer information. We restrict access to personal data about you to those employees and third-party service providers who need to know that information in order to provide products or services to you. We maintain reasonable physical, electronic and procedural safeguards that comply with federal and state regulations to guard your personal data. However, no system for safeguarding personal or other information is 100 percent secure. Even though we have taken steps to protect your personal data from being intercepted, accessed, used or disclosed by unauthorized persons, we cannot fully eliminate security risks associated with personal data.


Links to Other Sites

This Site contains hypertext links to other third party sites and services. We are not responsible for the content, privacy or other practices of such sites and cannot guarantee the security of any data or personal information that you provide, or is collected by, such sites.

Your Privacy Rights and Choices

The California Consumer Privacy Act (“CCPA”) affords additional rights to users and customers who are California residents regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights. If you wish to exercise any of your rights, please click here, or email us at

Right to Access Information. You have the right to request that BisonOffice disclose certain information to you about our collection and use of your personal information. Depending on your request, this may include:

  • The categories of sources for the personal information we collected about you;
  • The categories of personal information we collected about you;
  • The categories of third parties with whom we share that personal information;
  • Our business or commercial purpose for collection or selling that personal information;
  • The specific pieces of personal information we collected about you;
  • If we sold or disclosed your personal information for a business purpose, you may request a list disclosing;
  • Any sale of your personal information, identifying the personal information categories sold and the categories of recipients who purchase that information; and/or
  • Any disclosure of your personal information for a business purpose, identifying the personal information categories that each category of recipient obtained.

Right to Opt Out of Sale of Personal Information to Third Parties. You have a right to opt out of the sale of your personal information to third parties, as described above. If you wish to do so, please click on the following link:

Right to Deletion. You have a right to request the permanent deletion of your personal information that BisonOffice collected and holds. However, pursuant to the CCPA, this right does not apply where BisonOffice needs to retain the personal information in order to do any of the following:

  • Provide goods or services to the consumer;
  • Detect or resolve security or functionality-related issues;
  • Comply with laws;
  • Conduct research in the public interest;
  • Safeguard the right to free speech; and/or
  • Carry out any actions for internal purposes that the consumer might reasonably expect.

Right to Non-Discrimination. BisonOffice will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

  • Provide you a different level of quality of goods or services;
  • Deny you goods or services;
  • Charge you different prices or rates for goods or services, including through granting discounts or other benefits or imposing penalties;
  • Suggest that you may receive a different price or rate of goods or services or a different level or quality of goods or services.

Nevertheless, we may offer financial incentives, as they are defined by applicable law, including discounts or offers to you as compensation, in exchange for the collection of your personal information. We may also charge you a different price or rate, or provide a different level or quality of goods or services, if that difference is reasonably or directly related to the value provided to us by your personal information. We will not use financial incentive practices that are unjust, unreasonable, coercive, or usurious in nature. Please see also our Notice of Financial Incentive, below.

Right to Correct Information About You. You may ask BisonOffice to correct inaccurate information that we have about you. Please Contact Us to exercise this right.

Right to Limit Use of Personal Information. You may ask BisonOffice to limit the use of personal information that we have about you. Please Contact Us to exercise this right.

Notice of Financial Incentive. This Notice of Financial Incentive includes an explanation of our offerings that may be considered financial incentives under applicable law. These include offerings we provide to you when you share personal information with us. On a regular basis, BisonOffice offers price discounts, coupons, and other benefits (“Incentives”) to customers who share personal information with us (e.g. name, email address, phone numbers, and other identifiers) by signing up for marketing emails and rewards programs (collectively “Programs”). The rules of these Programs will be explained to you when you sign up.

When you join our Programs, we use the information you provide to personalize discounts, offers, and other marketing tailored to you. The value of your personal information varies depending on a number of factors including the resources required to collect and maintain such information. Incentives are not directly tied to, or exclusively based upon, a set value of any individual element of your personal information, but are reasonably based on the following considerations:

  • Online and email marketing provides a tailored experience for existing and potential customers to interact with us and explore our products and services;
  • Online and email marketing is an integral part of BisonOffice outreach to existing and potential customers and allows us to provide you with information about our products and services in a manner that you expect and which allows you to decide how and whether or not to be contacted;
  • Incentives are impacted by performance targets, geographic location, seasonality and market trends.

Your participation in these Programs is voluntary. You may withdraw at any time by contacting us at 1-800-893-4091 or

Minors and Children

We do not aim any of our products or services at children under the age of 13 and we do not knowingly collect personal data about children under 13. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

Exercising Your Rights of Access, Data Portability, and Deletion

To exercise any of your rights of access, data portability, and deletion rights described above, at no cost to you, please submit a verifiable consumer request by any one of the following ways:

Click here:

Email us:

Only you, or a person that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. To authorize a representative to make or submit a verified consumer request on your behalf, you must provide them with written permission to do so. Your authorized representative must be able to verify their identity with us.

You or your authorized representative may make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must: Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative. We will request at least two pieces of information that you have previously provided to us. We will verify your consumer request by comparing the information you provide to information already in our possession, and take additional steps to minimize the risk of fraud. We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm that the personal information relates to you.

You must describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it. We will acknowledge your request within ten (10) business days, and will respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing.

Any disclosures we provide will only cover the twelve (12) month period preceding the verifiable consumer request's receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily usable and should allow you to transmit the information from one entity to another entity without hindrance.

Changes to Our Privacy Policy

We are always improving and updating our Terms of Service and Privacy Policies. We reserve the right, at our sole discretion, to change, modify, add or remove portions of the privacy policy at any time. Changes will be effective immediately upon posting to the website and will apply to your use of the website after the “effective date” listed above. If we make material changes, they will be posted here.