You have 30 days to return most unwanted items from delivery date of the order if it hasn't been installed, assembled and it is returned in its original packaging.
If incorrect item was ordered or you’ve changed your mind about a purchase, full refund will not be issued (15% restocking fee will apply). You will also be responsible for the cost of returning the item to the address provided by us. Items shipped to any other addresses or without RMA number will not be considered for a refund and may be returned back to sender.
You have 7 days to report damaged, defective, missing or wrong items from delivery date of the order if it hasn't been installed, assembled and it is returned in its original packaging.
Due to limited shelf life, safety concerns, we do not accept returns on the following items:
These products will only be accepted in the event of a manufacturer's defect or an error on our part.
No returns will be accepted without Return Authorization (RMA) number.
To obtain an RMA number with return address, please contact us and provide the following information:
We will e-mail you return instructions, including an RMA number and return address within 24 business hours of receiving your request.
Please allow up to 14 business days for our warehouse to process your returned merchandise.
Refund will be issued using the same method of payment you used to purchase the item(s). For example, if you used credit card A, refund will only be issued to credit card A. We cannot refund to credit card B, send a check or return to a different account.
All types of refunds may take up to 14 business days to be processed.
All our products are warranted by the manufacturer, unless noted otherwise on our site. The warranty period and service may vary depending upon manufacturer and product. If you experience problems with an item after the 30-day period has expired, please contact manufacturer directly. We can provide manufacturers information.