If you have not received your order within promised delivery time, please contact us.
If for some reason you refused a package during delivery or provided wrong address details
(e.g. suite/apt number, phone number with no answer or any other information that is missing)
your order will be returned to us and you will not be eligible for a full refund
(actual shipping and return shipping charges with restocking fee will apply).
Freight item deliveries are “curbside” delivery only, meaning that the carrier delivers items to the curb. You will be responsible for moving your furniture into your home or business. If your business has a dock access to accommodate the trailer, the delivery will be made to the dock.
BisonOffice.com is not responsible for lost items due to wrong address provided.